1. Introduction
Shree Shyam Cooling Point (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website or use our appliance repair services in Jamshedpur, how we use it, and the choices you have.
2. Information We Collect
- Contact information you share when calling, messaging on WhatsApp, or visiting our shop — typically your name, phone number, address, and the appliance issue.
- Service records — appliance details, work performed, parts used, and warranty information.
- Website usage — anonymous analytics (pages viewed, device type) collected through our hosting provider to improve site performance.
3. How We Use Your Information
- To schedule and deliver appliance repair services.
- To send service confirmations, technician arrival updates, and warranty reminders.
- To answer your enquiries and resolve complaints.
- To comply with applicable Indian law and regulatory requirements.
4. Sharing of Information
We do not sell your personal information. We share it only with our trained technicians and authorised partners who help us deliver the requested service, and with government authorities when legally required.
5. Data Security
We follow reasonable security practices to protect your data, including limited access, secure storage, and HTTPS on our website. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You may request access, correction, or deletion of your personal data by writing to us at contact@shreeshyamcooling.in.
7. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.
8. Contact
For any privacy-related questions, contact us at +91 98765 43210 or contact@shreeshyamcooling.in. Address: Main Road, Sakchi, Jamshedpur, Jharkhand 831001.